Conducting Sensitive Conversations

Participants who receive this badge have successfully completed the “Conducting Sensitive Conversations” seminar. They learned to deliver clear, professional, and empathetic separation conversations while balancing rational and emotional aspects. The training focused on active listening, emotional resilience, preparation, and accountability. Participants enhanced their ability to deliver difficult messages clearly, manage emotional reactions, and stay professional and resilient.

The participant was present at all training dates, showed interest and was able to add value through constructive contributions and questions.